Covid crisis management: Operational Management of the Crisis team
in the role of Operational Head of the Crisis Unit
Company:
MEAG MUNICH ERGO AssetManagement GmbH
Branch:
- Financial Services
- Bank
- Insurance
- Asset Management
Turnover:
300 Mio €
Number of employees:
850 employees
Situation in the company:
External crisis
Company headquarters:
Munich
Area of responsibility (budget / employees):
- HR
- Facility Management
Order:
- Conversion of a workforce accustomed to presence culture to home office
- Transfer of Germany-wide sites to Covid-compliant operation
Measures:
- Restarting the Human Resources instruments
- Supporting managers and employees to make the switch to home offices
- Negotiation with the works council bodies
- Decision preparation for crisis team and management
- Coordination and implementation of group-wide guidelines, taking into account the specific needs of the German subgroup
- Negotiation and implementation of hygiene plan / home office solution with works council committees
- Implementation and communication of measures to employees
- Transfer of regular building operation to Covid operation (occupancy planning, cleaning, casino)
Successes:
- Smooth continuation of the company
- Creation of modern and home-office-supporting personnel tools
- Reduction of the costs of building operation
Special challenges:
- Ad hoc conversion of the entire operating model
- Decisions under uncertainty
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